Privacy Policy
In Bestr, we are committed to protecting your personal data. In this statement we describe how we collect and use information about you through your use of our website. Bestr deals with information about you only according to your consent, the Personal Data Act and the GDPR. Any inquiries regarding the Privacy Statement or the processing of personal data can be sent to info@bestr.no
1 The information we collect
1.1. Personal information
You may want to visit our website without providing any information about yourself. If you wish to make use of the services or offers on our website (purchase of licenses or training plans, receipt of newsletters, participation in events, etc.) we will send you a form to collect information, so we can send you what you want and customize the further communication with you. You must actively agree to be able to receive information. Without your consent you will not be contacted by us.
We collect and store the personal information you provide. Furthermore, we collect and store the information you register about your training, as well as your and others’ comments about the training. Information collected and stored include [first name, last name, date of birth, weight, sports club, city]
1.2. cookies
This is information about your machine as an IP address, geographic area, browser used, source of visit (organic search, direct traffic, etc.), how long have you been to the page and what pages you were in. This information is collected through the use of cookies. When you access our website, you are prompted to accept our use of cookies to continue using the site. This information will not contain any personal information and will only be used anonymously. To improve the user experience of our services.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
Information collected by Google Analytics are stored on Googles servers in the USA. For further details, please see Googles Privacy Policy.
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.
Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
All data are anonymized and our usage of cookies does not allow us to track site usage to you as an individual user.
2 How we use the information we collect
We only use the information collected in accordance with the privacy policy. Personal information will never be sold or passed on to third parties. Information about you is processed, for example, by collecting, recording, storing, using, compiling and deleting.
2.1. Purpose of processing your personal information
The purpose for the prossesing of this info can be:
a) Improve your experience when using our website.
b) To adapt the communication we send you by email after filling out the form on our website.
c) send you offers related to what you have been interested in with us.
d) Develop and make better services for you as a user.
e) Manage your customer relationship.
f) statistics acquisition and research purposes.
Data used for research purposes will in no way be traceable to individuals.
2.2. How long do we keep information about you?
The information remains stored in our database until the customer relationship is ended., or you ask us to delete your information.
Requirement to delete information is sent to:
deleteme@bestr.no
3 Consent
Processing of information about you is only done according to your consent or in accordance with the provisions of the Personal Information Act and the GDPR.
We will not contact anyone without actively providing consent to receive information. Such consent is required in the forms we use if you wish to receive offers or newsletters from us.
Your consent that Bestr is able to process personal information about you may be withdrawn at any time, either on this site or by contacting your healthcare professional.
info@bestr.no
4 Right of access, deletion and appeal
You may request access at any time if you wonder what information we have stored about you, or you want to delete all information. You may withdraw your consent at any time that Bestr may process personal information about you. If you wish to stop using our service and all personal information should be deleted. Send a message to
deleteme@bestr.no
or send a message to the process manager kristian@bestr.no
Data Inspectorate is a Norwegian public oversight body, where the main function is to ensure that the privacy policy is followed. If you experience anything you think is a violation of the regulations, you may submit a written request to the Data Inspectorate’s postal address: Datatilsynet, PO Box 8177, 0034 Oslo.